Coming soon
Chatbot

The website widget, same inbox.

A site chatbot that shares the inbox and AI credit pool with WhatsApp — live takeover included. This product is not shipping yet.

yoursstore.com
Cronate
Do you ship to Berlin?
01

What we are building

A website widget that talks to the same person record as DMs and email. If a visitor needs a human, an agent takes over without opening a second tool.

  • Embeddable website widget
  • Shared inbox and AI credit pool
  • Live takeover into the omnichannel thread
Installone snippetLive
<script src="https://cdn.cronate.com/widget.js"
  data-workspace="wksp_xyz"></script>

Chats share the inbox and AI credit pool with WhatsApp. Coming soon.

02

Why it is not live

The WhatsApp agent and inbox are the foundation. The site widget reuses that stack; it is not a separate chatbot SKU pretending to be ready.

Website chatbotshares inbox + creditsLive
Coming soon

Same person record as WhatsApp and email. Live takeover into the omnichannel thread — not a second bot SKU.

03

What you can use today

Connect WhatsApp, Instagram, Messenger, and email. Join the waitlist if the website widget is the missing piece for your shop.

Live channelsLive
WhatsApp
Live
Instagram
Live
Messenger
Live
Email
Live
Human Handoff

AI handles the routine.
Humans handle the rest.

When a conversation needs empathy, judgment, or complexity the AI can't resolve — an agent steps in with the full chat history already loaded.

01
Customer sends message
Arrives on any channel — WhatsApp, Instagram, email, or chat.
02
AI responds instantly
Matches query to knowledge base, resolves if possible.
03
Escalation detected
Unresolved intent or a manual take-over request routes to a human.
04
Agent takes over
One-click handoff — agent sees full context, types into the same thread.
Sarah K.
WhatsApp
Same thread
Sarah
Wrong item received — I need a refund, not a replacement.

Questions about Chatbot

No. It is coming soon. The comparison table and this page mark it honestly — we will not sell it as shipped.

No. The plan is one credit pool shared with the WhatsApp agent so you are not stacking two bot bills.

Into the same inbox as WhatsApp and email, on the same contact, with the same handoff path.

Ready to unify your customer inbox?

Join the waitlist. Be among the first to run WhatsApp, Instagram, Messenger, and email from one workspace.

No credit card required · Cancel anytime